RAE logo RAE by Sentra Innovations

Privacy Policy

Last updated: 25 June 2026

Sentra Innovations Private Limited ("RAE", "we", "us") operates the RAE mobile application — an AI-powered skincare companion that analyses selfies, tracks skin progress over time, and provides personalised routines and guidance. This policy explains what we collect, why, and your rights, including under India's Digital Personal Data Protection Act, 2023 (DPDP Act).
01

Information We Collect

02

How We Use Your Information

03

Photo Consent

We ask for your explicit consent before your first skin scan. You may withdraw consent and delete your photos at any time from within the App.

We do not use your face photos for advertising, and we do not sell them.
04

Sharing & Processors

We share data only with service providers who help us run RAE, under contract:

We do not sell your personal data.
05

Retention & Deletion

We keep your photos and history for as long as your account is active so your progress timeline works. You can delete individual scans, or your entire account and all associated data, from within the App. On account deletion we remove your personal data except where retention is legally required.

06

Security

Data is transmitted over HTTPS and stored with access controls. No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of skin photos.

07

Your Rights (DPDP Act)

08

Children

RAE is not intended for children under 13 without verifiable parental consent.

09

Not Medical Advice

RAE provides cosmetic guidance only and is not a medical device. It does not diagnose, treat, or cure any condition. For medical concerns, consult a qualified dermatologist or physician.

10

Changes to This Policy

We may update this policy and will post the new "Last updated" date here. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact / Grievance Officer

Sentra Innovations Private Limited

Kochi, Kerala, India

operations@sentrainnovations.in